Frequently Asked Questions

What is Muscle Shack Supplements?

Muscle Shack Supplements is a trusted supplement store in the Philippines offering authentic vitamins, protein powders, sports nutrition, and fitness products. We deliver nationwide and are committed to helping you reach your health and fitness goals.

Are all your supplements authentic?

Yes. Every product we sell is 100% authentic, sourced directly from official distributors and trusted brands. We do not sell replicas or expired items.

How do I place an order?

You can order directly through our website or via partner platforms like Shopee, Lazada, Tiktok, Facebook, and Instagram. Just add items to your cart, checkout, and confirm your details.

What payment methods do you accept?

We accept credit/debit cards, online banking, e-wallets (GCash, Maya, etc.), and Cash on Delivery in select areas. All payments are processed securely.

Do you deliver nationwide in the Philippines?

Yes. We deliver to Metro Manila and across the country through trusted courier partners.

How long does shipping take?

  • Metro Manila: 1–3 business days
  • Provincial areas: 3–7 business days depending on courier and location
    We also offer same-day delivery within Metro Manila for orders placed before the cut-off time.

What is your return and refund policy?

We accept returns within 7 days of receiving your order if items are unopened, unused, and in original packaging. Damaged, defective, or incorrect items are eligible for a free replacement or refund.

Which supplement is right for me?

It depends on your goals:

  • Muscle Gain: whey protein, creatine, mass gainers
  • Weight Loss: protein blends, fat burners, L-carnitine
  • General Health: multivitamins, greens, fish oil
  • Performance: pre-workouts, amino acids, electrolytes

Tip: Consult a healthcare professional before starting any new supplement.

Do you offer discounts or promos?

Yes! Follow us on Facebook, Instagram, TikTok, Shopee, and Lazada to stay updated on exclusive deals, bundles, and free shipping promos.

Where is your store located?

📍 72 Mayor Ignacio Santos Diaz St., Brgy. San Martin de Porres, Cubao, Quezon City, Metro Manila, Philippines

📞 0977-389-2608

📧muscleshackph@gmail.com